Support & Consultancy

Working in close partnership with you to provide the most cost-effective solution.

Commercial catering equipment consultants

We’re committed to offering all of our clients the best possible support approach. Our consultative process allows us to take the time to fully get to know your business, so we can make informed and timely decisions that prevent any unnecessary spending.


Our flexible approach puts the ball in your court. We know all of our clients are different, which is why we tailor our support to suit you. You might want to delegate full control of your budget to us, so we can manage and maintain your equipment on a constant basis, or you may simply wish to use our suggestions to make your own plan. Whatever you choose, you can trust that we’ll only advise and implement the solutions that are right for you.

We put a lot of effort into contingency plans, too, investing in an advanced tracking system that flags when your equipment has reached the end of its economic working life. We can then act quickly to replace it thanks to our genuinely nationwide presence, thereby minimising potential downtime and keeping costs within your budget.

Arolite share one of our own very important core values - working in cooperation with our suppliers - we always find them a pleasure to work with. We rate highly the honesty and knowledge of their staff and are confident that they will deliver whatever they promise."

-Maintenance Manager for a major British-based home furnishings retailer, with stores and coffee shops throughout the UK.

How can our support services help your company?

Ours is not a one-size-fits-all model, therefore we can tailor our services around your business and adjust our level of consultancy to your needs.

  • We have a fully consultative approach, which includes a complete assessment to determine your requirements
  • Our full equipment 'life cycle' service provides you and your sites with a single point of contact for all your catering equipment requirements.
  • Our budget control options can be adjusted to suit your needs.
  • Call screening allows us to verify when an engineer visit is necessary - and when it is not.

Whatever your situation, we’ve got a solution to suit you.

To find out more about our full range of commercial equipment support services, feel free to send us a message or call us on 0844 811 1255

Call us on 0844 811 1255 to find out how we can help with your next catering equipment contract.