Previously known as Gala Bingo, Buzz Bingo are a leading online and fixed site gaming group with 15m visits per year from over 1m customers. They have a nationwide network of 124 bingo clubs across England, Scotland and Wales.
We produced and implemented a full asset tagging programme and were involved with all aspects of their catering and refrigeration equipment, from supply to preventive maintenance, refurbishment and recycling.
Arolite have successfully supported all our sites for around ten years, providing an initial assessment, support via their call-centre facility for equipment maintenance, and a warehouse facility for equipment refurbishment – helping us to reduce our costs by 25%. I wouldn’t hesitate to recommend Arolite for equipment support throughout the UK.
By taking accountability and ownership of problems presented, we’ve built a solid and trusting relationship with Buzz Bingo, working closely with staff across all levels.
We’ve been able to provide effective job completion, and play an active role in cost control based on budgets. Through our involvement they have seen cost reductions of 25% through our bespoke maintenance programmes.